Last updated: September 04, 2021

Thank you for using service at Jan Sewa Portal.

If, for any reason, You are not completely satisfied with a service We invite You to review our policy on refunds, returns and cancellation.

The following terms are applicable for any service that You used with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jan Sewa Portal, JAN SEWA PORTAL, Shop No 29 and 30, Bhavya Palace, Pallav Puram Phase II, Opposite Bengali Sweet, Modipuram, Meerut, Uttar Pradesh, 250110.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to used our services from Us.

• Service refers to the Website.

• Website refers to Jan Sewa Portal, accessible from http://www.jansewaportal.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so.

The deadline for cancelling an Order is 3 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: jansewacare@gmail.com

We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 3 days

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: jansewacare@gmail.com